Deploy Hawk ("we," "our," or "us") operates the website deployhawk.io and provides server deployment services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
Information you provide directly: When you use our contact form, place an order, or communicate with us, you may provide your name, email address, company name, and technical details about your server infrastructure (IP addresses, domain names). During the deployment process, you may also provide SSH access credentials and API keys, which are used solely for the purpose of completing your deployment and are not stored after handoff.
Information collected automatically: We use Google Analytics to collect anonymous usage data about how visitors interact with our website. This includes pages visited, time spent on pages, referring URLs, browser type, and general geographic location. This data is aggregated and cannot be used to identify you personally. We do not use cookies for advertising or tracking across other websites.
Payment information: All payments are processed through Stripe or Fiverr. We do not store credit card numbers, bank account details, or other financial information on our servers. Please refer to Stripe's privacy policy (stripe.com/privacy) or Fiverr's privacy policy (fiverr.com/privacy-policy) for details on how they handle payment data.
How We Use Your Information
We use the information we collect to:
- Provide and complete the deployment services you purchase
- Communicate with you about your order, including technical details and handoff documentation
- Respond to your inquiries through our contact form
- Improve our website and services based on aggregated usage data
- Send deployment-related updates and documentation
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third-Party Services
We use the following third-party services that may process your data:
- Google Analytics — website usage analytics
- Stripe — payment processing
- Fiverr — marketplace orders and communication
- Formsubmit — contact form submissions
- Cloudflare — website hosting and security
Each of these services has its own privacy policy governing how they handle data.
Data Retention
Contact form submissions are retained for the purpose of responding to your inquiry. Deployment-related information (server details, handoff documentation) is retained for the duration of any active managed care agreement. If you do not have a managed care agreement, deployment records are retained for 90 days after handoff and then deleted.
SSH credentials, API keys, and other sensitive access information provided during deployment are used only during the deployment process and are not stored after your server is handed off.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at [email protected]. We will respond to your request within 30 days.
Security
We take reasonable measures to protect your information, including using encrypted connections (HTTPS) on our website and secure methods for handling deployment credentials (SSH keys, OneTimeSecret for temporary passwords).
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact
If you have questions about this Privacy Policy, contact us at:
Deploy Hawk
Email: [email protected]
Website: deployhawk.io